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Performing a load bank test

Reliable backup Power

Generator Service & Maintenance: Protecting Your Power Investment

Modernize Power and its partners deliver comprehensive generator service and maintenance plans designed to ensure the long-term reliability, efficiency, and peak performance of your emergency power system across California.

Consultation

Project Management

Design & Engineering

Service & Maintenance

Turnkey Installation

Re-wiring electrical circuits

Modernize Power's Maintenance Commitment

Protect your investment and avoid costly downtime with routine generator service and maintenance. We ensure your automatic standby generator is always ready when the grid goes down.

Maximized Uptime:

Proactive maintenance minimizes the risk of unexpected failures during critical moments.

Extended Lifespan:

Regular servicing significantly increases the operational life of your generator and system components.

Optimal Performance:

Ensure your generator runs at peak efficiency, ready to handle full loads when needed.

Regulatory Compliance:

Adhere to manufacturer warranties, industry standards, and specific regulations like HCAI.

Cost Savings:

Prevent costly emergency repairs and reduce fuel consumption through efficient operation.

What is Generator Service & Maintenance?

Generator service and maintenance involves a series of scheduled inspections, diagnostics, and preventative measures performed by certified technicians to ensure your emergency power system remains in optimal working condition.

 

This goes beyond just an oil change; it includes comprehensive checks of the engine, fuel system, electrical components, cooling system, and automatic transfer switch (ATS).

 

At Modernize Power, our programs are designed to identify potential issues before they escalate into costly failures, verify system readiness, and extend the lifespan of your valuable power investment, ultimately guaranteeing reliable backup power when you need it most.

Electrical Room with automatic transfer switches

why Backup power?

Why Proactive Service & Maintenance is Critical: The Hidden Costs of Neglect

Investing in an emergency generator is a crucial step toward business continuity. However, neglecting its regular service and maintenance can lead to severe and costly consequences:

  • The most common and devastating outcome. An unmaintained generator may fail to start or operate effectively when a real power outage occurs, leading to significant downtime, lost revenue, and compromised safety.

  • For diesel generators, lack of regular exercise and load testing leads to unburned fuel buildup, causing "wet stacking." This reduces efficiency, creates excessive exhaust, and can permanently damage the engine.

  • Components wear out faster without proper lubrication, adjustments, and cleaning, leading to premature equipment replacement.

  • Inefficient operation due to clogged filters, worn parts, or improper calibration can increase fuel consumption.

  • Many industries, especially healthcare facilities under HCAI regulations, have strict mandates for generator testing and maintenance, impacting permits, insurance, and accreditation.

Modernize Power's proactive service and maintenance plans address these risks, ensuring your generator is always ready, compliant, and cost-effective throughout its operational life.

SPECIALIZED BUILDER

Our Comprehensive Service & Maintenance Programs: Designed for Your Peace of Mind

We offer tailored service plans to meet your generator's specific needs, operational demands, and regulatory requirements.

01

Routine Inspections & Diagnostics:

  • Visual Checks: Thorough inspection of all accessible components, wiring, hoses, and connections for wear, leaks, or damage.

  • Fluid Level Checks: Verification of oil, coolant, and fuel levels, and assessment of fluid quality.

  • Battery Health: Testing battery voltage, electrolyte levels, and charger functionality to ensure reliable starting.

  • Control Panel Review: Checking indicators, alarms, and operating logs for anomalies.

02

Preventive Maintenance (Scheduled Intervals):

  • Oil & Filter Changes: Replacement of engine oil and oil filters according to manufacturer specifications.

  • Fuel System Service: Inspection and replacement of fuel filters, checking for fuel contamination, and ensuring proper fuel delivery.

  • Cooling System Maintenance: Inspection of radiator, hoses, belts, and coolant levels; ensuring proper cooling system function.

  • Air Filter Replacement: Ensuring optimal engine respiration and preventing particulate buildup.

  • Spark Plug Replacement (Gas/Propane Generators): Essential for efficient ignition and performance.

03

Automatic Transfer Switch (ATS) & Electrical System Checks:

  • ATS Inspection: Verification of transfer switch functionality, contacts, and control circuitry to ensure seamless power transitions.

  • Electrical Connections: Tightening and inspecting all electrical connections for proper conductivity and safety.

  • Voltage & Frequency Testing: Measuring output to confirm stable power delivery within specifications.

04

Load Bank Testing (As Needed/Required):

  • Performing electrical load testing to simulate real-world conditions, verify full capacity, prevent "wet stacking" in diesel units, and identify performance degradation. This is a critical component for HCAI compliance. (Link to /services/electrical-load-testing for more details).

Automatic transfer switch opened to expose the inner wiring

Key Considerations in Generator Service & Maintenance: Beyond the Check-up

Effective generator maintenance requires a deeper understanding of operational nuances and regulatory demands.

HCAI (OSHPD) Compliance:

For healthcare and skilled nursing facilities, our service programs are meticulously structured to meet HCAI (California Health Care Access and Information)'s stringent requirements for testing frequencies, documentation, and operational protocols. Our expertise ensures your facility remains compliant and ready for inspection.

Manufacturer Specifications:

Adhering strictly to service intervals and procedures recommended by Generac, Kohler, Cummins, and Caterpillar to maintain warranties and optimize performance.

Fuel Type Specifics:

Understanding the unique maintenance needs of diesel, natural gas, and propane generators, including fuel quality, storage, and delivery systems.

Environmental Factors:

Considering the impact of California's diverse climate (dust, heat, humidity, wildfire smoke) on generator performance and adjusting maintenance schedules accordingly.

Load Profile Analysis:

Tailoring maintenance frequency based on how often your generator runs, under what loads, and its specific duty cycle.

FAQs

We Have Answers, For Your Questions!

  • Most commercial generators require service at least annually, or after a certain number of operating hours (e.g., 50-100 hours), whichever comes first. Critical facilities, especially those under HCAI regulations, may require more frequent inspections and testing.

  • A preventive maintenance contract ensures your generator receives regular, scheduled care, identifying and resolving minor issues before they become major, costly breakdowns. This maximizes uptime, extends equipment life, and provides predictable budgeting, far more efficient than reactive repairs.

  • Yes, our certified technicians are trained and experienced in servicing diesel, natural gas, and propane generators from all leading manufacturers, including Generac, Kohler, Cummins, and Caterpillar.

  • We have specialized expertise in HCAI (formerly OSHPD) requirements for emergency power systems. Our service protocols include all mandated inspections, testing (like load testing), and meticulous documentation necessary to ensure your healthcare or skilled nursing facility maintains continuous HCAI compliance.

  • "Wet stacking" is the buildup of unburned fuel in diesel generator exhaust due to prolonged light-load operation. Our maintenance plans include regular load testing at sufficient capacity, which burns off these deposits, preventing engine damage and ensuring optimal performance.

  • Our project management team meticulously plans and schedules installation phases to minimize noise, traffic, and any impact on resident comfort or facility operations. We work closely with your staff to ensure a seamless process.

  • For our maintenance contract clients, we offer priority response during business hours for unexpected breakdowns. Our goal is to diagnose and resolve issues quickly to minimize any disruption to your operations.

Contact us

Get in Touch!

Contact us, we're here to help.

9477 Greenback Ln. #112 Folsom, CA 95630

(916) 293-5900

Our Hours

Mon - Fri

8am - 6pm

Saturday

Closed

Sunday

Closed

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